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Job Details
Service Desk Analyst - Challenger Bank (Contract)
Location: London Country: UK Rate: £200p/d - £300p/d
Service Desk Analyst - Challenger Bank
An excellent opportunity for secure long term contract with to rated Bank in London.
The ideal candidate will come with first and second line support experience within a dynamic and fast - paced environment. Within the role the candidate will be presented with the opportunity to upskill and further develop their career - working for one of the UK's most sought after challenger banks. Clear communication skills along with a pro-active attitude are an absolute must for this role with the potential employee having to regularly deal with a number of in-house customers.
The right candidate will be required to:
Log and prioritizing jobs - internal calls/ITSD mailbox/IT Hub tickets
- 1st Line technical support
- 2nd Line Technical Support
- Incident Management/Request Fulfilments/Problem Management
- Providing excellent customer service to the business User password resets A/D permissioning
- Grant access to folders/applications Managing hardware lifecycling Undertaking colleague
- IMACs (Installs, Moves, Adds, Changes)
- Admin support for IT internal systems
- Admin support IT Hub - internal system JML process - Joiner, Mover & Leaver Activities
Interested? Apply now! Desktop Support Service desk analyst, junior, 1st line support, 2nd line support, challenger bank, greenfield, investment banking, financial services, graduate, technology, first line second line
Posted Date: 17 May 2024
Reference: JS/MRL/TC/SDA11
Employment Business: Rothstein Recruitment Ltd
Contact: Tom Cove